Aura Infra
Privacy Policy
Last updated: 1 January 2026
1. Introduction
Aura Infra ("Aura Infra", "we", "us", "our") is a real estate consulting, marketing and sales (brokerage) firm. This Privacy Policy explains what personal information we collect through this website (aurainfra.co.in), how we use it, who we may share it with, and the choices you have. By using our website or submitting your details to us, you agree to the practices described here.
2. Information We Collect
- Contact & enquiry details — name, email address, phone number, and message content submitted through our Contact and property enquiry forms
- Newsletter subscription — email address, if you subscribe to updates
- Account details — for admin/staff users only, sign-in credentials managed via our authentication provider
- Usage data — basic technical information such as browser type and pages visited, to help us keep the site working correctly
3. How We Use Your Information
We use the information you provide to:
- Respond to your property enquiries and requests for site visits or callbacks
- Share relevant details with the concerned developer, property owner, or seller so we can facilitate a sale, purchase, or lease on your behalf, as part of our brokerage / consulting service
- Send you newsletters, project updates, or offers you've opted in to receive
- Improve our website and the services we offer
- Meet legal, regulatory, or accounting obligations
We do not sell your personal information to third parties. We only share it with developers, property owners, or service partners where necessary to act on your enquiry or transaction, or where required by law.
4. Data Storage & Security
Information submitted through our website is stored using reputable third-party infrastructure providers with industry-standard security practices. Access to admin data is restricted to authorised Aura Infra personnel only. While we take reasonable steps to protect your data, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use basic cookies or similar technologies to remember your preferences and understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.
6. Your Rights
You may ask us to access, correct, update, or delete the personal information we hold about you, or to unsubscribe from our newsletter or marketing communications at any time. To exercise any of these rights, contact us using the details below.
7. Data Retention
We retain enquiry and contact information for as long as needed to respond to your request, facilitate an ongoing transaction, or comply with legal and accounting requirements, after which it is deleted or anonymised.
8. Third-Party Links
Our website may link to third-party developer websites, maps, or payment pages. This Privacy Policy does not cover, and we are not responsible for, the privacy practices of those third-party sites.
9. Children's Privacy
Our website and services are intended for adults seeking property consulting and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
For any questions about this Privacy Policy or how your data is handled, please contact us at aurainfraadmin@gmail.com or write to us at SCO 16, 1st Floor, Sector 82-A, JLPL, SAS Nagar, Mohali, Punjab 140306, India.
Questions about this page? Reach out and we'll be happy to help.
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